CO-ACTIVE

CO-ACTIVE

Project details

Project reference: 730846

Call reference: S2R-CFM-IP4-01-2015

Period: from 01/09/2016 to 31/12/2018

Project value: € 7 818 365,21

S2R (H2020) co-funding: € 3 474 481,52

Coordinator: Thales Communications & Security SAS

Project website: under construction

Complementary project of: ATTRACkTIVE, GoF4R, ST4RT

IP Coordinator: IP4 - Yves Perreal – Thales (yves.perreal@thalesgroup.com)

Objective

The overall objective of CO-ACTIVE is to provide new concepts, tools, and systems to improve the attractiveness of rail transport by offering more intuitive and engaging travel experience to customers while shielding them from the complexity and heterogeneity of services for door-to-door intermodal journeys.

It addresses the general enrichment of the ‘one-stop-shop’ capability as initiated in the IT2Rail project and further completes the scope of functionality by addressing post-sale business transactions, and an underlying payment-settlement solution for comodally retailed products and services. This provides the opportunity to focus specifically on those aspects whose level of customer-perceived risk discourages the advance purchase of comodal travel entitlements:

  • Enhancing the technical facilitation of a one-stop-shop capability,
  • Research into the different possibilities for managing retailer-TSP settlement in order to simplify/rationalise integration of today’s multiple settlement system infrastructures ,
  • Analysis of potential automation and orchestration based on the information of previously generated travel entitlements, for enabling the processing of cancellations, ticket exchanges and refunds.
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